Privacy Policy

Complete Oven Cleaning

Last updated: 16th February 2026

Introduction

Complete Oven Cleaning is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you visit our website or contact us about our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Complete Oven Cleaning provides professional oven cleaning services across Ashtead, Leatherhead and surrounding Surrey areas.

If you have any questions about this privacy policy or your personal data, please contact us via our website or social media channels.

What Information We Collect

We may collect and process the following information:

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Address or postcode

  • Details about your enquiry or booking

This may be collected when you:

  • Contact us through our website

  • Send a message via social media

  • Request a quote

  • Book a service

Automatically collected information:

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Website usage data

This helps us improve our website and services.

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes and book services

  • Deliver our oven cleaning services

  • Communicate with you about appointments

  • Improve our website and customer experience

  • Comply with legal obligations

We will only use your data where we have a lawful basis to do so.

Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your data with trusted service providers where necessary, such as:

  • Website hosting

  • Payment or booking systems

  • Analytics providers

These third parties are required to protect your data.

Data Security

We take appropriate steps to protect your personal information from unauthorised access, loss or misuse.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We only keep your personal information for as long as necessary to:

  • Provide our services

  • Meet legal or accounting requirements

  • Resolve disputes

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us.

Cookies

Our website may use cookies to improve functionality and analyse traffic. You can control cookies through your browser settings.

A separate cookie policy may also be provided.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page.


COMPLETE OVEN CLEANING SURREY LIMITED